Privacy policy

Last updated: June 8, 2026

1. General Information

This Privacy Policy describes how Frederik Jünger & Malte Rüngeling GbR (“FurlioPets”, “we”, “us”, “our”) collects, uses, and protects your personal data when you use our website and services.

If you have any questions about this Privacy Policy, you can contact us at:
Email: furliopets@gmail.com
Address: Am Weserufer 12a, 34359 Reinhardshagen, Germany

2. Data Controller

The data controller responsible for processing personal data under the GDPR is:

Frederik Jünger & Malte Rüngeling GbR
FurlioPets
Am Weserufer 12a
34359 Reinhardshagen
Germany

3. Data We Collect

3.1 Information you provide

  • Name
  • Shipping address
  • Email address
  • Order and payment information

3.2 Automatically collected data

  • IP address
  • Device and browser information
  • Usage data (pages visited, interactions)
  • Cookies (Shopify system cookies)

4. How We Use Your Data

  • To process and fulfill orders
  • To provide customer support
  • To improve our website and services
  • To comply with legal obligations
  • To prevent fraud and ensure security

5. Legal Basis (GDPR)

We process your personal data based on:

  • Contract performance (order fulfillment)
  • Legal obligations (tax and accounting laws)
  • Legitimate interests (fraud prevention, service improvement)

6. Sharing of Personal Data

We share your data only when necessary to operate our business:

  • Shopify (store hosting and checkout)
  • Payment providers (Shopify Payments, Google Pay, Apple Pay)
  • Shipping and fulfillment partners (including suppliers in China)

When fulfilling orders, your shipping data (name, address, phone if required) may be transferred to suppliers outside the EU, including China, for the purpose of order delivery.

7. International Data Transfers

Your personal data may be transferred outside the European Economic Area (EEA), including to the United States and China. We take appropriate safeguards to protect your data in accordance with GDPR requirements.

8. Cookies

We currently use essential Shopify cookies to operate the website.

We do not currently use analytics or advertising cookies. However, we may introduce tools such as Google Analytics, Meta Ads, or TikTok Ads in the future, which will require user consent via a cookie banner.

9. Data Retention

We retain personal data only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

10. Your Rights (EU/UK GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Data portability

To exercise your rights, contact us at: furliopets@gmail.com

11. Security

We use appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.

12. Minors

We do not knowingly collect data from individuals under 18 years of age.

13. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

14. Contact

If you have any questions about this Privacy Policy, contact us at:
furliopets@gmail.com